Website Privacy Policy

Internal Medicine, Lipid & Wellness Practice

Effective Date: January 1, 2016

Last Updated: October 22, 2026

This Website Privacy Policy explains how Internal Medicine, Lipid & Wellness Practice (“Practice,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at https://www.imlwp.com (the “Site”) or take part in our text messaging program (the “SMS Program”).

1) What this policy covers (and what it doesn't)

This policy covers information collected through the Site (for example, analytics data and information you submit through a website contact form) and through the SMS Program.

If you become a patient, information we maintain in your medical record or through clinical systems is protected health information handled under HIPAA (Health Insurance Portability and Accountability Act) and described in our Notice of Privacy Practices, available at the office.

2) Information we collect

A. Information you provide

If you contact us through the Site or the SMS Program, we may collect:

  • Name
  • Email address
  • Mobile phone number
  • Message contents
  • Your text messaging consent and opt-out choices, including the date, time and method

Important: Please do not submit sensitive medical information (e.g., symptoms, diagnoses, test results) through a general website contact form or by text message. For clinical matters, use the patient portal or call us.

Important: Please do not submit sensitive medical information (e.g., symptoms, diagnoses, test results) through a general website contact form. For clinical matters, use the patient portal or call us.

B. Information collected automatically

When you use the Site, we may collect:

  • IP address and general location (approximate)
  • Browser/device information
  • Pages visited, time spent, referring/exit pages
  • Log and diagnostic data
C. Cookies and similar technologies

We may use cookies and similar technologies to operate the Site and understand usage. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

3) Analytics and spam prevention tools

Google Analytics

We use Google Analytics to understand how visitors use the Site (e.g., traffic sources, page views). Google Analytics may use cookies and collect usage data. We configure and use analytics tools in a way intended to avoid collecting sensitive medical information through the Site.

reCAPTCHA

We use reCAPTCHA (a bot/spam prevention service) to help protect the Site from abuse. reCAPTCHA may collect information about your device/browser and interactions to determine whether activity appears automated.

4) Text messaging (SMS)

If you agree to receive text messages from IMLWP, verbally in our office or by phone, or by texting JOIN, START or YES to our number, we use your mobile number to send appointment reminders and confirmations, scheduling and office updates, and replies from our staff, and to receive your messages. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Texting is optional and is not a condition of receiving care. See our Text Messaging Program page at https://www.imlwp.com/text-messaging and Section 12 of our Terms & Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile number or your text messaging opt-in data and consent with any third party. Information sharing with subcontractors in support services, such as the text messaging provider that delivers our messages and customer service, is permitted. All other categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messages are not encrypted and may be viewed by anyone with access to your phone. You may ask us to contact you by another method at any time.

5) How we use information

We may use information collected through the Site and the SMS Program to:

  • Respond to inquiries and administrative requests
  • Send appointment reminders and other text messages you agreed to receive
  • Operate, maintain, and improve the Site
  • Monitor and protect the Site (security, fraud/spam prevention)
  • Analyze Site performance and usage trends
  • Keep records of your consent and opt-out choices
  • Comply with legal obligations

6) How we share information

We may share information:

  • With vendors/service providers who help run the Site and deliver our messages (e.g., hosting, analytics, security/spam prevention, text messaging delivery), only to provide those services to us
  • With professional advisors (e.g., legal, accounting) as needed
  • If required by law, legal process, or to protect rights/safety
  • In connection with a business transition (e.g., sale, merger), as permitted by law

We do not sell personal information. Mobile phone numbers and text messaging opt-in data and consent are excluded from all of the sharing above, except delivery by our text messaging service provider, and are never shared with third parties or affiliates for marketing or promotional purposes.

We do not sell personal information for money.

7) Patient portal and external links

The Site contains a link to an external patient portal: https://app.elationpassport.com/passport/login/. The portal is operated by a third party. Your use of the portal is subject to the portal provider’s terms and privacy practices.

The Site may also link to external sites, including Dr. Kordonowy’s Substack. We are not responsible for third-party privacy practices.

8) Data security

We use reasonable safeguards designed to protect information collected through the Site and the SMS Program. No method of transmission over the internet or by text message is completely secure.

9) Data retention

We retain Site-related and SMS Program information as long as necessary for the purposes described above, including records of your text messaging consent and opt-out, unless a longer retention period is required or permitted by law.

10) Your choices

Depending on what information we have, you may request to:

  • Access, correct, or delete certain information you provided through the Site
  • Stop text messages at any time by replying STOP, or by calling (239) 362-3005
  • Opt out of non-essential cookies by adjusting browser settings

To make a request, contact us using the information below.

11) Florida breach notification

If a security incident affects certain personal information, Florida’s data breach notification law (Florida Information Protection Act, FIPA) may require notice to affected individuals and, in some cases, regulators.

12) Changes to this policy

We may update this Privacy Policy. Updates will be posted on this page with a new “Last Updated” date.

113) Contact us

Internal Medicine, Lipid & Wellness Practice

6160 Winkler Road
Fort Myers, FL 33919

Phone: (239) 362-3005
Email: staff@imlwp.com